Verizon, until yesterday, provided me with DSL service. They cut it off on Friday.

Why?

Because they are incredibly stupid idiots. They made a mistake and it was going to take them a week to fix it. Problem is, I’m moving in about two weeks. That is where the trouble started actually.

I needed to change my phone service for the move. I wanted to call early and get an appointment close to my move date and I did. The phone will be turned on in my new place on the day of the move. But some dipshit I talked to also put the cancellation order in for the DSL and as the morons on the phone kept robotically repeating yesterday, “Once the order goes in it can be cancelled at anytime.” Well, why didn’t the asshole I spoke to tell me that? “They should have.” Yeah, no shit.

After lot of yelling on the phone I was no better off than when I started. They could turn it on in a week, turn it off a week after and then we could wait another week to have it turned on in the new place. Talk about great customer service; golly what a deal, how could I pass that up? Well, fuck you Verizon. I’m switching to cable. Time Warner sucks too but I don’t see how they could suck as bad as you.

So, I’m stuck on dial-up at home until Nov 1st. And it sucks. But at least Time Warner can turn the service on the day after we move instead of 8 days later. Verizon is a joke, they didn’t even seem to want to keep me as a customer. STAY AS FAR AS YOU CAN FROM VERIZON! permanent link to this post